Privacy Policy

1. Information We Collect

When you use Hig, we may collect information you provide directly, including prompts, uploaded images, uploaded videos, inspiration images, generated results, support messages, and purchase-related information.

We may also collect technical information such as device type, operating system, app version, crash logs, usage events, IP address, and general diagnostics to improve the app and keep it secure.

2. Photos, Videos, and Face Data

Hig may let you upload photos or videos to generate images, edit videos, or create face swap content. These files may include faces or other personal content.

We use uploaded media only to provide the requested AI generation, editing, face swap, or related app feature. Hig does not use face data to identify you, does not create a permanent biometric profile, and does not sell your face data.

Uploaded media and generated outputs may be temporarily processed by our systems or third-party AI service providers only as needed to deliver the feature, troubleshoot issues, prevent abuse, and improve service reliability.

3. How We Use Information

We use information to operate Hig, generate requested content, process subscriptions or purchases, provide customer support, improve app performance, detect fraud or abuse, maintain security, and comply with legal obligations.

4. Purchases and Subscriptions

If you purchase a subscription or credits, payment processing is handled by the app store or payment provider. We do not receive your full payment card details. We may receive purchase status, subscription status, transaction identifiers, and related information needed to unlock paid features.

5. Third-Party Services

Hig may use third-party services for AI generation, hosting, analytics, crash reporting, payment verification, and customer support. These providers may process information only as needed to provide their services to us.

6. Data Retention

We keep information only for as long as necessary to provide the app, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and improve reliability. Temporary generation files may be deleted automatically after processing or after a limited retention period.

7. Sharing of Information

We do not sell your personal information. We may share limited information with service providers, legal authorities when required, or as part of a business transfer such as a merger or acquisition.

8. Your Choices and Rights

You can contact us to request access, correction, or deletion of your personal information. Some information may need to be retained when required by law, security, fraud prevention, or legitimate business purposes.

9. Children’s Privacy

Hig is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action.

10. Security

We use reasonable technical and organizational measures to protect information. However, no online service is completely secure, and we cannot guarantee absolute security.

11. International Processing

Your information may be processed in countries other than your country of residence. When this happens, we take reasonable steps to protect your information according to this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make important changes, we may notify you through the app, website, or other appropriate method.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

contact@higvid.com