Higvid support
Let's sort it out.
Questions about a creation, credits, your account, or anything else? Tell us what happened and we’ll help you take the next step.
Your direct line
We're here to help.
Send us a message and include the details that will help us understand your request.
contact@higvid.com Email supportHelp us find your request
A little detail goes a long way.
When you email, it helps to include:
- 01 The email used in Higvid, if you signed in
- 02 What you were trying to do
- 03 The approximate time and a screenshot, if something went wrong
- 04 Your device and app version, if relevant
Please don’t send passwords or full payment card details.
Choose a topic
Get to the right place.
Pick the reason that fits best. Each link opens an email with a helpful subject line.
A quick note
Something else on your mind?
For partnerships, feedback, and general questions, you can reach the same team directly.